Capitalise on the UK Heat Pump Boom with Payaca

The UK is rapidly transitioning to low-carbon heating, with ambitious government targets for heat pump installations creating significant opportunities for skilled installers. However, navigating complex heat loss calculations, MCS compliance, Boiler Upgrade Scheme (BUS) grant applications, and demanding retrofits requires exceptional organisation. Payaca is the job management software built to empower UK heat pump installers, helping you streamline every process, from initial quote to final commissioning and beyond.

Heat pump in garden

Win More Heat Pump Projects with Accurate, Compliant Quoting

Create compelling, MCS-compliant heat pump proposals that clearly demonstrate value and secure customer trust. Payaca helps you navigate the complexities of quoting, including heat loss surveys and incorporating BUS grant details, turning enquiries into profitable installations.   

  • MCS-Compliant Heat Pump Proposals: Generate detailed quotes with accurate system sizing, performance estimates, and MCS-required payment schedules, ensuring compliance and customer confidence.   
  • Boiler Upgrade Scheme (BUS) Clarity: Easily incorporate BUS grant information into your proposals, showing customers the net cost and making the switch to a heat pump more attractive.   
  • Spruce Integration for Design: Connect seamlessly with Spruce for detailed heat loss surveys and compliant heat pump system designs, feeding accurate data directly into your Payaca proposals.   
  • Integrated CRM & Lead Nurturing: Manage leads effectively, track communications, and guide potential customers through the decision-making process with our built-in CRM.

Heat pump in front of wall

Streamline Heat Pump Installation Management from Start to Finish

Efficiently manage every stage of your UK heat pump projects, from initial site survey to final commissioning and handover. Payaca provides complete visibility and control over scheduling, team coordination, especially for complex retrofits, and on-site operations.  

  • Intelligent Job Scheduling: Easily schedule surveys, installation teams, and specialist subcontractors. Optimise routes and manage your workforce for maximum efficiency.  
  • Mobile App for Field Engineers: Empower your heat pump engineers with all job details, digital forms (e.g., commissioning checklists, safety assessments), task lists, and photo capture on-site, even offline.  
  • Real-Time Project Tracking: Monitor job progress, track time accurately, and manage materials allocated for each heat pump installation, keeping office and field teams aligned.  
  • Supplier & Cost Management: Keep precise records of supplier orders and material costs against each job to ensure your heat pump projects are profitable.

Installer installing heat pump

Simplify UK Heat Pump Compliance & Connect Your Workflow

Navigate the essential paperwork and compliance aspects of your UK heat pump installations with greater ease. Payaca helps you manage crucial MCS documentation, streamline DNO application information, and connect with specialist tools.  

  • MCS Documentation Support: Create, manage, and store all documentation required for MCS certification, ensuring your heat pump installations meet the highest UK industry standards.  
  • DNO Application Information: Collate and manage project-specific information (system details, schematics) from your Payaca jobs to support smoother DNO application submissions.  
  • Key Software Integrations: Beyond Spruce , Payaca can connect with other essential business tools via Zapier, and our OpenAPI (available on Scale plans ) allows for custom connections to further streamline your unique workflows. 
  • Digital Forms & Certificates: Utilise customisable digital forms for heat loss surveys, commissioning reports, and customer handover packs, all stored securely and easily accessible.

Heat pump on house

Enhance Customer Experience & Build Your Heat Pump Business

Deliver exceptional service that educates customers, builds trust, and turns them into advocates for your heat pump installation business. Payaca provides tools for professional communication, transparent project updates, and efficient aftercare.   

  • Client Portal Access: Offer your customers 24/7 access to their proposals, invoices, key documents (like MCS certificates and warranties), appointment schedules, and online payment options.   
  • Automated Communications: Keep clients informed with automated appointment reminders, job status updates, and helpful post-installation follow-ups, improving customer satisfaction.   
  • Professional Invoicing & Payments: Generate accurate invoices quickly from job data and offer convenient online payment options to improve your cash flow.   
  • Reporting & Analytics for Growth: Gain valuable insights into job profitability, sales performance, and operational efficiency to make data-driven decisions and sustainably grow your UK heat pump business.

Payaca customer portal for heat pumps