This episode is all about attracting the right customers into your business. We interview two successful trade business owners, Cathy Cockin and Tommy Lee-Zmuda, who run electrical and plumbing & heating businesses respectfully.
They discuss the importance of identifying and serving five-star customers, customer red flags, having a strong online presence, and dealing effectively with jobs that haven't gone as planned.
This video provides essential advice for business owners looking to grow their trade business.
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