Payaca achieves ISO 27001 certification: Reinforcing our commitment to data security

Payaca achieves ISO 27001 certification

We're delighted to announce that Payaca has achieved ISO 27001 certification, the internationally recognised standard for information security management systems (ISMS). This certification represents a significant milestone in our ongoing commitment to protecting the data and privacy of our customers.

What is ISO 27001?

ISO 27001 is the international standard for information security management, published by the International Organisation for Standardisation (ISO) and the International Electrotechnical Commission (IEC). It provides a systematic approach to managing sensitive company information so that it remains secure.

The standard encompasses a comprehensive set of controls covering:

• Information security policies: Documented procedures and guidelines for protecting data
• Risk management: Systematic identification and mitigation of security risks
• Access control: Ensuring only authorised personnel can access sensitive information
• Physical and environmental security: Protection of facilities and equipment
• Incident management: Processes for responding to and learning from security events
• Business continuity: Plans to maintain operations during disruptions
• Compliance: Adherence to legal and regulatory requirements

Why ISO 27001 matters for Payaca customers

For renewable energy installation businesses using Payaca, ISO 27001 certification provides important assurances:

Your data is protected by rigorous security standards

ISO 27001 certification means that Payaca's information security management system has been independently audited and verified to meet stringent international requirements. Your customer data, project information, and business records are protected by comprehensive security controls that are regularly reviewed and improved.

Continuous security improvement

ISO 27001 isn't a one-time achievement – it requires ongoing monitoring, assessment, and improvement of our security practices. We conduct regular internal audits and undergo annual surveillance audits by independent certification bodies to maintain our certification. This ensures that our security measures evolve to address emerging threats and challenges.

Regulatory compliance and trust

As regulations around data protection continue to evolve, ISO 27001 certification demonstrates Payaca's proactive approach to compliance. The standard aligns with GDPR requirements and other data protection regulations, helping both Payaca and our customers meet their legal obligations.

Business resilience

ISO 27001 requires robust business continuity and disaster recovery planning. This means Payaca has tested procedures in place to maintain service availability and protect your data even in the event of unexpected disruptions, ensuring your business operations can continue smoothly.

Our commitment to security and trust

Achieving ISO 27001 certification reflects Payaca's fundamental commitment to earning and maintaining the trust of renewable energy installation businesses across the UK. Security isn't just about technology – it's about creating a culture where every team member understands their role in protecting customer data and maintaining confidentiality, integrity, and availability of information.

This certification validates the security practices we've built into Payaca from the ground up:

• Secure by design: Security considerations integrated into every stage of product development
• Encryption: Data encrypted both in transit and at rest using industry-standard protocols
• Access controls: Role-based permissions ensuring users only access information relevant to their responsibilities
• Regular security testing: Ongoing vulnerability assessments and penetration testing
• Staff training: Comprehensive security awareness training for all Payaca team members
• Vendor management: Rigorous security requirements for third-party service providers

What this means for the future

ISO 27001 certification isn't the end of our security journey – it's a foundation for continuous improvement. As Payaca continues to grow and develop new features to support renewable energy installers, security will remain at the forefront of our priorities.

We're committed to maintaining the highest standards of information security, ensuring that as your business grows with Payaca, you can have complete confidence in the protection of your data and the security of your operations.

Questions about security?

If you have questions about Payaca's security practices, ISO 27001 certification, or how we protect your data, our team is always available to discuss. You can reach us at support@payaca.com or through the support chat in your Payaca account.

Thank you for trusting Payaca with your business operations. We're committed to earning that trust every day through rigorous security practices and continuous improvement.