Comprehensive mobile platform for renewable energy installers
Payaca's field service platform empowers UK renewable energy installers to manage installations efficiently, track project progress in real-time, and deliver professional customer experiences. From initial site visit to final handover, streamline every aspect of field operations.
Professional mobile platform
Complete Mobile Functionality: Purpose-built mobile application provides full access to project information, documentation tools, and communication features, with robust offline capabilities for working in any location.
- Offline functionality: Work without internet connection, sync when available
- Project access: Complete project information accessible on mobile
- Photo documentation: Capture and categorise installation photos
- Digital forms: Complete checklists and forms on-site
- Automatic synchronisation: Data syncs between mobile and office systems
Scheduling and team coordination
Comprehensive Scheduling Tools: Manage team schedules, coordinate installations, and track project progress with integrated scheduling and communication features designed for renewable energy workflows.
- Visual scheduling interface: Clear overview of team schedules and assignments
- Project coordination: Link schedules directly to project milestones
- Team messaging: Internal communication and updates
- Schedule notifications: Automatic alerts for assignments and changes
- Customer updates: Automated customer communication about appointments
Quality assurance and documentation
Comprehensive Quality Management: Structured checklists, documentation requirements, and compliance tools ensure consistent service delivery whilst meeting MCS standards and regulatory requirements.
- Custom checklists: Tailored checklists for different installation types
- Mandatory fields: Ensure critical information is captured
- Photo requirements: Structured photo documentation for compliance
- MCS compliance: Tools to support MCS certification requirements
- Digital signatures: Customer sign-off with timestamp and location
Professional customer communication
Enhanced Customer Experience: Keep customers informed throughout the installation process with automated updates, professional documentation, and seamless communication tools.
- Progress notifications: Automatic updates at key project milestones
- Appointment confirmations: Automated scheduling confirmations and reminders
- Photo sharing: Share progress photos with customers during installation
- Customer portal: Dedicated portal for project information and documents
- Completion summaries: Professional handover documentation and next steps
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