Job scheduling for renewable energy pioneers.

Smart scheduling and dispatch optimisation

Transform your renewable energy scheduling operations with intelligent job assignment, route optimisation, and real-time dispatch tracking. Payaca's scheduling platform ensures efficient resource utilisation whilst delivering exceptional customer experiences across heat pump, solar, EV charger, and battery installations.

Smart scheduling engine

Intelligent automated job assignment that optimizes engineer schedules, routes, and resource allocation to maximize productivity while ensuring customer satisfaction across all renewable energy technologies.

Real-time dispatch and tracking

Live dispatch management with GPS tracking, automated customer notifications, and real-time job status updates that keep customers informed whilst maximising operational efficiency.

  • On-the-way notifications: Automatic customer alerts when engineers are dispatched and en route
  • GPS location tracking: Real-time visibility of engineer locations and estimated arrival times
  • Live status updates: Instant notifications when jobs start, complete, or encounter delays
  • Emergency scheduling: Rapidly dispatch engineers for urgent service calls and installations
  • Progress monitoring: Track installation milestones and completion status in real-time
  • Delay management: Automatic rescheduling and customer notifications when delays occur

Resource optimisation

Comprehensive resource management that maximises engineer utilisation, ensures proper equipment allocation, and maintains optimal workload distribution across all renewable energy project types.

  • Engineer skills matching: Automatically assign jobs based on heat pump, solar, EV charger, or battery expertise
  • Equipment allocation: Track and assign specialised tools and equipment to appropriate jobs
  • Capacity planning: Optimise team schedules to handle peak demand periods effectively
  • Multi-technology coordination: Schedule complex projects involving multiple renewable technologies
  • Travel time optimisation: Minimise non-productive travel time between customer sites
  • Performance analytics: Monitor scheduling efficiency and identify optimisation opportunities

Customer communication automation

Professional automated customer communications that enhance satisfaction whilst reducing administrative overhead through intelligent scheduling notifications and updates.

  • Appointment confirmations: Automatic booking confirmations with job details and engineer information
  • Reminder notifications: Scheduled reminders sent via email and SMS before appointments
  • Real-time updates: Live progress updates during installation with photo sharing capabilities
  • Rescheduling automation: Self-service rescheduling options with automatic calendar updates
  • Completion notifications: Professional job completion summaries with next steps and documentation
  • Feedback collection: Automated customer satisfaction surveys after job completion