Customer Experience

Delight customers at every touchpoint

Give customers 24/7 access to their portal. Track progress, view documents, book appointments, and pay online.

Welcome back
Sarah Johnson
Installation StatusIn Progress
65% complete
Next Appointment
Wed, 24 Jan - 09:00
System commissioning
Outstanding
2,350

What's included

Everything you need to delight customers at every touchpoint.

Customer Portal

Customers view documents, track project progress, and pay invoices 24/7. Reduces calls and builds trust.

Automated Communications

Appointment reminders, quote follow-ups, and status updates. Keep customers informed without manual work.

Service Plans

Manage recurring maintenance agreements and annual services. Auto-renewal reminders and scheduling.

Online Payments

Customers pay via card or bank transfer through their portal. Instant confirmation and receipt generation.

You and your team have been just a joy to work with.
AS
Andy Sellick
CTO, OVO Solar & Heating
Dedicated onboarding available

Ready to streamline your clean tech operations?

Join 500+ installers who've transformed their business with Payaca. We'll handle your workflow mapping, process optimisation, and data migration.

Dedicated onboarding
Data migration support
AI + human support