Bespoke CRM

Why in-house and bespoke CRMs don't survive growth (US installer playbook)

Mid-sized US solar and clean-energy installers spend two engineers a year keeping a bespoke CRM alive that handles maybe 60% of the workflow. Permits, AHJ inspections, NEM interconnection and ITC handling end up on spreadsheets. Here's the real cost of the build, and what the off-ramp usually looks like.