Track travel and admin time that is not tied to an Event

Until now, every timer in the Field Service app had to be attached to an Event. Time an engineer spent travelling between jobs, or on admin away from a job, had nowhere to go.

Now you can turn on General time tracking and let Field Agents log that time without picking a job.

Enable it once in Company Settings → Field service in the Payaca web app. Then, on today's schedule in the Field Service app, the engineer taps the + button and chooses Start tracking time. They pick Travel or Admin, add an optional note, and the timer runs just like a job timer - only with no job attached.