Heat Pump Installers

Grow your heat pump business with compliance built in

Payaca understands heat pump installations. From heat loss calculations to MCS documentation, service plans to project tracking - everything you need to run and scale an MCS-certified heat pump business.

app.payaca.com

Revenue Overview

Q4 Summary
Installation Revenue
0
+8%
Service Plan Revenue
0
+34%
Revenue Breakdown
Install Service
Oct
Nov
Dec
142
Active Plans
12
Due This Month
98%
Renewal Rate

Sound familiar?

These are the problems we hear from heat pump installers every week. If you're nodding along, you're not alone.

1

MCS audit anxiety - scrambling for paperwork before inspections

2

Manual heat loss calculation data entry into quotes

3

Tracking BUS vouchers and grant applications

4

No system for managing warranty and service visits

5

Compliance documentation scattered across folders and emails

6

Customers constantly calling for project status updates

75%
less time on MCS paperwork
20%
revenue from service plans
2-4 weeks
to go live
We passed our MCS audit with zero issues. All the documentation was perfectly organised and auto-generated by Payaca.
Harland Guscott
Managing Director, Guscott Heating Services
100%MCS audit pass rate

We help you build the process, not just sell you software

Most software vendors hand you a login and wish you luck. We work alongside you to build operational systems that actually work for your team.

1

Workflow mapping

We document your sales, installation, and service processes, then configure Payaca to match how your team works.

2

Data migration

We migrate your customers, projects, and service records from existing systems.

3

Team training

Role-based training for sales, surveyors, installers, and service engineers. Everyone learns workflows relevant to their role.

4

Go-live support

We're alongside you during the first weeks of live operation, refining processes and answering questions.

Connects with your tools

Integrations built for heat pump installers

Heatpunk
Spruce
Xero
QuickBooks
Stripe
Zapier

Frequently asked questions

Does Payaca integrate with Heatpunk?
Yes, Payaca integrates with Heatpunk so heat loss calculations flow directly into your quotes. System sizing and equipment specifications import automatically without re-typing.
How does Payaca help with MCS compliance?
Payaca can be configured to generate MCS-compliant documentation using custom fields and HTML templates. Customer declarations, commissioning certificates, and handover packs are all linked to each project, keeping you audit-ready.
Can I track BUS vouchers and grants in Payaca?
Yes, Payaca tracks BUS vouchers, ECO funding, and grant applications per project. You can see exactly where each application stands and manage the complete grant process.
Does Payaca support service plan management?
Yes, you can sell annual service plans at point of sale, auto-schedule service visits, send reminders, and manage recurring revenue - all within Payaca.
How is Payaca different from generic CRMs?
Generic CRMs require extensive customization for heat pump workflows. Payaca is purpose-built with Heatpunk integration, MCS documentation, grant tracking, and service plan management out of the box.
How long does implementation take?
Most heat pump installers are fully operational on Payaca within 2-4 weeks. This includes workflow mapping, data migration, team training, and go-live support.
Dedicated onboarding available

Ready to streamline your clean tech operations?

Join 500+ installers who've transformed their business with Payaca. We'll handle your workflow mapping, process optimisation, and data migration.

Dedicated onboarding
Data migration support
AI + human support