Trust & security
Payaca is certified to ISO/IEC 27001:2022, the international standard for information security management, by Insight Assurance. The Payaca Trust Center has the detail on our security controls, and it is where you can ask for our security documents.
Visit the Trust CenterISO/IEC 27001:2022 certified
ISO 27001 is the international standard for information security management, published by the International Organisation for Standardisation (ISO) and the International Electrotechnical Commission (IEC).
Independent audits
Our security practices are regularly audited by independent certification bodies to ensure ongoing compliance.
Continuous improvement
ISO 27001 requires ongoing monitoring and assessment. We continuously improve our security posture.
Risk management
Systematic identification and mitigation of security risks across all business operations.
How we protect your data
Security is built into every aspect of our platform, from development to deployment.
Data encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Access controls
Role-based access controls ensure users only see information relevant to their responsibilities.
Vulnerability testing
Regular penetration testing and vulnerability assessments by independent security experts.
Business continuity
Comprehensive disaster recovery planning with tested procedures to maintain service availability.
Staff training
Comprehensive security awareness training for all team members, with regular updates on emerging threats.
Vendor security
Rigorous security requirements for all third-party vendors and service providers.
Data protection & compliance
We take data protection seriously and comply with all relevant regulations.
GDPR compliant
Full compliance with UK GDPR and the Data Protection Act 2018
Data processing agreements
A data processing agreement with every customer
Right to erasure
Complete data deletion upon customer request
Data portability
Export your data at any time in standard formats
See Payaca in action
Join leading clean tech installers who trust Payaca with their business operations and customer data.