Why solar installers are replacing their generic CRMs
Salesforce, HubSpot, and ServiceTitan weren't built for clean tech. Here's what happens when installers switch to a purpose-built platform.
Matt Franklin
4 April 2026
Insights and guides to help you grow your clean tech business.
Salesforce, HubSpot, and ServiceTitan weren't built for clean tech. Here's what happens when installers switch to a purpose-built platform.
Matt Franklin
4 April 2026
The UK government's 拢15 billion Warm Homes Plan is the biggest home upgrade programme in British history. This is the operational guide for growing installation businesses - what it means for your pipeline, accreditations, and operations through 2030.
Jamie Duncan
16 March 2026
Ben Clarke, Account Executive at Payaca with 10+ years in field service management, explains why solar businesses keep abandoning Salesforce and generic CRMs - and what actually works instead.
Ben Clarke
10 March 2026
Heat pump installations in the UK grew 27% in 2025, and the government is targeting 450,000 a year by 2030. Here's what it takes to get certified, what you can earn, and whether now is the right time to make the move.
Jamie Duncan
9 March 2026
A new peer-driven recognition model is emerging for UK heat pump installers. Here's what the Guild of Master Heat Engineers is, why the industry needs it, and what it signals about where quality standards are headed.
Matt Franklin
4 March 2026
ECO businesses know how to sell, but selling funded measures to eligible households is a completely different discipline from selling to homeowners spending their own money. With the scheme ending in 2026, Jamie Duncan explains what needs to change and why the able-to-pay market is a bigger opportunity than ECO ever was.
Jamie Duncan
27 February 2026
Jamie Duncan, Head of Customer Operations at Payaca, shares what separates thriving renewable energy businesses from those that stall out. Structured onboarding, AI tools like Agent Dave, and a willingness to embrace change.
Jamie Duncan
26 February 2026

In a conversation with Digital Tool Bag, Payaca CEO Matt Franklin demos Agent Dave, the AI assistant built into Payaca that can set up automations, analyse pipelines, create templates, and configure accounts through simple chat.
Matt Franklin
20 February 2026
A practical guide to the software options for EV charger installation businesses. Covers the difference between charger management and installer management, compares tools from spreadsheets to purpose-built platforms, and explains what to look for as you scale.
Jamie Duncan
14 February 2026
A practical comparison of CRM and business software options for heat pump installation companies. Covers generic CRMs, HVAC field service tools, and purpose-built clean tech platforms.
Joe Gravestock
13 February 2026
Battery storage installers have unique operational needs that generic field service tools don't address. We compare the software options available, from spreadsheets and solar-specific tools to purpose-built clean tech platforms.
Jamie Duncan
12 February 2026
A comprehensive guide to the software solar installation businesses use, from CRMs and field service tools to design platforms and compliance systems. Covers what to look for at every stage of growth.
Ben Clarke
11 February 2026
Where is solar energy headed? From perovskite cells to agrivoltaics, we cover the technology, policy, and market trends shaping the future of solar power in the UK and globally.
Felix Rusby
6 February 2026
String inverters vs microinverters: which should you recommend? An installer-focused comparison covering cost, performance, shading, monitoring, and when to use each.
Felix Rusby
5 February 2026
A complete guide to generating leads for your heat pump installation business. Covers digital marketing, referrals, partnerships, and strategies specific to the heat pump market.
Matt Franklin
22 January 2026
Proven solar marketing strategies for installation businesses. Learn how to generate quality leads through SEO, social media, referrals, and content marketing.
Matt Franklin
15 January 2026

Enterprise wins, profitability, and why we're betting big on AI that actually does things.
Matt Franklin
19 December 2025

This value represents our commitment and focus to remove complexity for our clients. In order to achieve this, it needs to be adopted across the whole organisation.
Joe Gravestock
18 December 2025

Payaca now handles commissioning applications for G98 and G99 installations. Complete the full DNO compliance workflow from initial application to final energisation approval.
Matt Franklin
13 August 2025

Stop messy paperwork! Learn to create simple digital forms in Payaca for your team to use on-site. Get accurate job info straight to your mobile app, every time.
Matt Franklin
31 May 2025

Ben Clarke, an Account Executive at Payaca with over a decade of field service management experience, argues that renewable energy businesses suffer when using generic CRM software designed for other industries.
Ben Clarke
19 December 2024
Payaca has achieved ISO 27001 certification, the internationally recognized standard for information security management, demonstrating our commitment to protecting customer data and privacy.
Matt Franklin
30 December 2024

Join Matt Franklin, CEO of Payaca, as he sits down with the company's new Chief Technology Officer, Matt Bessey, to discuss how software innovation is driving the adoption of low-carbon technologies.
Matt Franklin
15 October 2024

Sweden leads the world in heat pump adoption. We look at what drove their success and what the UK can learn from their approach to scaling installations.
Matt Franklin
14 October 2024

The UK government has set out an ambitious target to install 600,000 heat pumps per year, the industry seems to be far behind this target. In this blog, we look at what steps the renewable sector as a whole can take to help get us there.
Felix Rusby
23 September 2024

This article compares different types of solar technology that are available to choose from.
Felix Rusby
8 August 2024

Breaks down how solar panels are recycled and some of the challenges involved in the recycling process. This article covers specific examples from the UK as well as predictions about where the industry is headed.
Felix Rusby
26 July 2024

MCS accreditation is not legally required to install solar panels or heat pumps, but it significantly limits available work opportunities. Learn why MCS certification matters for your renewable energy business.
Felix Rusby
1 July 2024

Understanding the global solar panel supply chain - from raw materials to final assembly. Learn where components originate and what this means for the industry.
Felix Rusby
24 June 2024

Understanding when quotes become legally binding agreements. Learn the five essential elements that create enforceable contracts and how to protect your business.
Felix Rusby
6 March 2024

This article weighs up the reasons why you should consider investing in a CRM, including signs that you need it and what type of solution to look for.
Felix Rusby
20 January 2024

Discover everything you need to know about qualifying as a PV solar installer, including training time, cost and industry insights.
Felix Rusby
5 January 2024