Service plans

Sell maintenance plans that bill and renew themselves

Sell maintenance as a subscription paid through your own Stripe account, with a job opened for every service period.

A new service plan being set up in Payaca, a heat pump annual service with its description, carried out every year and charged at £180.00 a year or £15.00 a month plus VAT
“Payaca is really the biggest enabler for us to be able to create that big package.”
Andy Sellick, CTO, OVO Solar & Heating

A sign-up link that takes the service address

New customers give the service address when they subscribe, so every service job has the right site.

The service address step of a service plan sign-up form, with address search suggestions listed under the search box

Frequently asked questions

What are service plans in Payaca?
Service plans are maintenance subscriptions you sell to your customers, such as annual heat pump servicing, a solar panel clean or a battery health check. Customers subscribe and pay through your own Stripe account, and each service period opens its own project in Payaca for the visits the plan includes.
How do customers sign up?
Share the plan's public sign-up link, on your website or in an email, or send an existing customer an offer link. New customers give the address where the service takes place when they sign up, so the service projects arrive with the right site address. Customers already in Payaca skip straight to payment.
How are service visits booked?
Each service period has its own project in your service pipeline, listing the visits the plan includes and whether each one is still to arrange, booked or done. Your office books the visit on the schedule as they would any other job.
Does Payaca handle recurring billing for service plans?
Yes. Payments are taken through your Stripe account on the plan's billing interval, monthly or yearly, and the next service period starts when the last one ends. You need a Stripe connection to create and sell plans.

Dedicated onboarding available

Ready to run more installs without losing control?

Growing installers run their whole job on Payaca, from design or enquiry to payment. We'll handle your workflow mapping and data migration.

  • Dedicated onboarding
  • Data migration support
  • AI + human support