Custom fields & documents

Capture what your jobs need, then turn it into your own documents

Fields for what your jobs actually record, and branded documents filled in from the answers.

The Payaca fieldset editor for a solar survey, with the Roof type select field open and its options, from concrete tile to flat membrane, shown as chips

Fields that fit the data

A roof pitch is a number, a roof type is a choice and site photos are uploads.

A filled Solar survey custom fieldset on a Payaca project, with roof pitch, orientation, extras chosen as buttons and site photos

Documents in your branding

Generate the document and it comes out in your branding with the answers already on it.

The installation and handover report Payaca made from the install record, with the engineer's photo of the array beside the serials and test readings, on a demo account

Start from the ready-made library

MCS-style surveys, commissioning records and handover certificates, with the fields that feed them.

The Document templates list in Payaca, with solar PV survey, installation checklist, commissioning, battery commissioning, handover and heat pump site survey templates

Also in Custom fields & documents

Fieldsets on projects and customers
The roof belongs on the project. How the customer likes to be contacted belongs on the customer.
Build them with Dave
Ask Dave for a fieldset or a document template and he says what he'll change first.

Frequently asked questions

What field types can I use?
Text, long text, email, select, multi-select, yes or no, number, date, web address, upload and user, plus nested fieldsets for grouping. If you need a type that is not there, tell us.
Can custom fields go on customers as well as projects?
Yes. Project fieldsets appear on every project and hold the job's data. Customer fieldsets appear on every customer record and hold what is true of that person on every job.
What is in the ready-made library?
Document templates for the paperwork most UK install businesses need, such as MCS certificates, commissioning forms and handover certificates. Adding one to your account also adds the custom fieldset that feeds it, and you can change anything afterwards.
How do custom field values get onto a document?
Document templates reference custom fields by their identifiers. When you generate a document on a project, Payaca reads the project's fields and custom fields at that moment and writes their values into the document, including multi-select choices and uploaded photos.
Can customers sign the documents?
Yes. Tick Require customer signature on the template, then share the document to the customer portal, where any of the customer's contacts with portal access can sign it. You can also capture the signature on site in the mobile app.
Can Agent Dave build fieldsets and templates for me?
Yes. Dave creates and edits custom fields and fieldsets, and creates and edits document templates, working as you and inside your permissions. He says what he is about to change first. Forms that capture data on site are built in the form builder.
Can I rename a field once documents use it?
Yes. The label can change whenever you like. The internal identifier that templates and integrations use is locked once the fieldset is saved, so templates pointing at it keep working.

Dedicated onboarding available

Ready to run more installs without losing control?

Growing installers run their whole job on Payaca, from design or enquiry to payment. We'll handle your workflow mapping and data migration.

Better Planet moved off Pipedrive and Commusoft in 6 weeks