All updates

Agent Dave updates!

Improvement·
Matt FranklinMatt Franklin

We've made significant improvements to Dave, your AI assistant in Payaca.

Automations

Dave can now help you set up automations that trigger actions based on events in your workflow:

What Dave can create:

  • Send email or SMS notifications
  • Add or remove tags from projects and events
  • Create tasks on projects
  • Move projects to different pipeline stages

Examples:

  • "Dave, create an automation that sends an SMS to the customer when their project moves to 'Installation Complete'"
  • "Dave, set up an automation to add the 'Urgent' tag when a project enters the 'Awaiting Parts' stage"
  • "Dave, create an automation that creates a 'Follow up call' task when a quote is sent"
  • "Dave, what automations do I currently have set up?"

Custom Fields

Dave now has comprehensive knowledge of custom fields and can:

  • Explain your existing custom field structure
  • Create new custom fields and fieldsets for projects or customers

Examples:

  • "Dave, create a custom field set for solar installations with fields for panel type, roof type, and site photos"
  • "Dave, what custom fields do we have for customers?"
  • "Dave, add a dropdown field for 'Lead Source' with options for Website, Referral, and Trade Show"

Document & Email Templates

Dave has built-in documentation for creating templates:

  • Understands all available template variables
  • Can explain how to use dynamic content
  • Knows the rules for images, signatures, and print layouts

Examples:

  • "Dave, how do I show the customer's signature in my completion certificate template?"
  • "Dave, how do I display custom field values in my quote template?"
  • "Dave, what variables can I use in my invoice email?"

Improved Reliability

  • Better context awareness - Dave understands which page you're on and responds accordingly, without describing what you can already see
  • More consistent guidance - Documentation is now built directly into Dave, ensuring reliable and up-to-date answers
  • Improved session handling - Better recovery if your chat session is interrupted