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More automation triggers: Change Proposals and signed Documents

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Martha HearnMartha Hearn

Automations let you run actions automatically when something happens on a Project - like sending an email, moving the Project along a pipeline, or adding a tag. We've added new trigger points in two areas.

Change Proposals

Until now, the only Change Proposal trigger was when a Customer accepted one. You can now build automations that run at four more points in a Change Proposal's life:

  • Created - a Change Proposal is added to a Project
  • Sent - a Change Proposal goes out to the Customer, or is marked as sent
  • Declined - the Customer declines a Change Proposal
  • Voided - a Change Proposal is voided

The Sent trigger fires the first time a Change Proposal reaches the Customer. Re-sending the same one won't fire it again, so a follow-up automation won't run twice for the same Change Proposal.

Signed Documents

You can now trigger automations the moment a Document is signed. For example, when a Customer signs a Letter of Authority, you could tag the Project, move it to the next pipeline stage, or notify your team.

The trigger fires each time a signature is added.