Why solar installers are replacing their generic CRMs
Salesforce, HubSpot, and ServiceTitan weren't built for clean tech. Here's what happens when installers switch to a purpose-built platform.
Matt Franklin
4 April 2026
12 articles tagged with Business Growth
Salesforce, HubSpot, and ServiceTitan weren't built for clean tech. Here's what happens when installers switch to a purpose-built platform.
Matt Franklin
4 April 2026
The UK government's 拢15 billion Warm Homes Plan is the biggest home upgrade programme in British history. This is the operational guide for growing installation businesses - what it means for your pipeline, accreditations, and operations through 2030.
Jamie Duncan
16 March 2026
Ben Clarke, Account Executive at Payaca with 10+ years in field service management, explains why solar businesses keep abandoning Salesforce and generic CRMs - and what actually works instead.
Ben Clarke
10 March 2026
A new peer-driven recognition model is emerging for UK heat pump installers. Here's what the Guild of Master Heat Engineers is, why the industry needs it, and what it signals about where quality standards are headed.
Matt Franklin
4 March 2026
ECO businesses know how to sell, but selling funded measures to eligible households is a completely different discipline from selling to homeowners spending their own money. With the scheme ending in 2026, Jamie Duncan explains what needs to change and why the able-to-pay market is a bigger opportunity than ECO ever was.
Jamie Duncan
27 February 2026
Jamie Duncan, Head of Customer Operations at Payaca, shares what separates thriving renewable energy businesses from those that stall out. Structured onboarding, AI tools like Agent Dave, and a willingness to embrace change.
Jamie Duncan
26 February 2026
A practical guide to the software options for EV charger installation businesses. Covers the difference between charger management and installer management, compares tools from spreadsheets to purpose-built platforms, and explains what to look for as you scale.
Jamie Duncan
14 February 2026
A practical comparison of CRM and business software options for heat pump installation companies. Covers generic CRMs, HVAC field service tools, and purpose-built clean tech platforms.
Joe Gravestock
13 February 2026
Battery storage installers have unique operational needs that generic field service tools don't address. We compare the software options available, from spreadsheets and solar-specific tools to purpose-built clean tech platforms.
Jamie Duncan
12 February 2026
A comprehensive guide to the software solar installation businesses use, from CRMs and field service tools to design platforms and compliance systems. Covers what to look for at every stage of growth.
Ben Clarke
11 February 2026

Ben Clarke, an Account Executive at Payaca with over a decade of field service management experience, argues that renewable energy businesses suffer when using generic CRM software designed for other industries.
Ben Clarke
19 December 2024

This article weighs up the reasons why you should consider investing in a CRM, including signs that you need it and what type of solution to look for.
Felix Rusby
20 January 2024