How-to Guide

How to get your G98 or G99 certificate online

There's no literal G98 or G99 certificate, just the DNO's written confirmation. How to apply online, what it costs and how long each route takes.

Customers ask for "the G98 certificate" or "the G99 certificate" all the time, usually because their electricity supplier wants proof the installation was registered with the network. The precise answer is that there's no certificate. What exists is the Distribution Network Operator's written confirmation: on G98, the acknowledgement of your installation notification; on G99, the connection offer approving the installation, and after commissioning, the DNO response confirming your commissioning documents have been logged on their system. That last document is the one suppliers ask for when a customer applies for an export tariff, and SSEN confirms exactly that in its own guidance.

So the job isn't "get a certificate". It's: work out which route the installation needs, submit the right application to the right network, and close it off with commissioning confirmation. Here's that process end to end, what each step costs, and how long each one takes.

Key points

  • There's no literal certificate. You're collecting the DNO's written confirmations: notification acknowledgement, connection offer, and the post-commissioning DNO response
  • Step one is identifying the DNO, which depends on where the property is, not who supplies the energy
  • The 16A per phase aggregate decides the route before any form is opened, and existing generation at the property counts toward it
  • G98 is install first, notify within 28 days. G99 Fast Track is apply, wait about 10 working days, then install. A full G99 runs to a 45 working day published target for the connection offer
  • Applications go in online on most networks: National Grid's form takes 15-20 minutes and auto-generates the MPAN
  • Fees are set per network and per route. Get your DNO's figure before you quote, especially on a full G99

Step 1: Identify the DNO

The application goes to the Distribution Network Operator that owns the network at the property, which has nothing to do with who the customer buys their energy from. If you don't already know which network covers the job, how to find your DNO covers the lookup, and it's worth doing before you quote rather than after, because every route and timeline below hangs off that one answer.

Step 2: Work out the route before you open a form

The 16A per phase threshold decides everything: at or under it, the job is a G98 notification. Over it, the job needs a G99 application with approval before you install. On a standard single-phase supply, 16A per phase works out to 3.68kW; on three-phase, 11.04kW.

Two details catch install teams out, and both are worth checking before the quote rather than after:

  • The threshold is an aggregate, not a per-device test. Everything generating or exporting at the property counts toward the same total. A retrofit battery added to a house that already has registered solar can push the premises over the line even though neither piece of kit is large on its own.
  • Registered capacity is what's assessed, not the datasheet headline. A 7.36kW inverter with a factory-set 3.68kW export limit can sit in the notification route, not the full application one.

The full threshold rules, including the edge cases that override the capacity number entirely, are worth knowing cold. If you'd rather not hand-calculate per job, the DNO application checker works out the route from the postcode, the technology and what's already installed at the property.

Step 3: Gather what the form asks for

Every network's application needs the same core data, and most rejections are this step done badly rather than the site being unsuitable:

  • Device reference numbers for the new and any existing generation devices, and for any export limitation device
  • The property postcode, and the MPAN if the customer has it to hand
  • Inverter and generator details with the name and power rating in kW exactly as they appear on the schematic
  • Type test certificates for the inverter, checked against the ENA Type Test Register rather than the manufacturer datasheet
  • Details of any G100 export limitation scheme, where the route requires one

Why G99 applications get rejected is mostly a list of mismatches in this data: the inverter model on the schematic not matching the type test certificate, export limitation described vaguely instead of technically, and battery capacity in kWh quoted where the power rating in kW was asked for. The G100 scheme itself, and when it's required, is covered in export limitation and the G100 route.

Step 4: Submit the application online

If the job is G98: you install and commission first, then notify the DNO within 28 days of commissioning. Nothing about a G98 sits on the job's critical path. SSEN, for example, takes domestic notifications by email once the installation commissioning confirmation form is complete.

If the job is G99 Fast Track: the three Small Generation Installation categories decide what you submit. SGI-1 is notification only, on Form A3-3, and behaves like a G98. SGI-2 and SGI-3 are applications on Form A1-2, and you can't connect until the DNO confirms its assessment is complete. The Fast Track process and the three SGI categories are covered in full elsewhere, including the forms and the details that stall applications.

How you submit depends on the network, and this is the part that has genuinely moved online:

  • National Grid Electricity Distribution has an online form for applying and notifying. It takes around 15-20 minutes for the initial application, gives instant acknowledgement, and auto-generates the MPAN if you don't have it. If you can't apply online, the same network still takes the forms by email or post.
  • SSEN takes Fast Track applications by email to a dedicated address, with the supporting information listed on the same page.

Step 5: What it costs

There's no single national fee. Charges are set by each network in its own connections charging schedule, and they vary by route and by the complexity of the assessment:

  • G98 notifications and SGI-1 notifications aren't applications, and neither network referenced above lists a charge for them
  • Fast Track SGI-2 and SGI-3 applications are charged by the network, and the fee differs by DNO
  • A full G99 assessment carries an application fee on every network, rising with the size and complexity of the connection

The practical rule is to pull the current figure from your own DNO's charging schedule before you quote the job, not from a blog post, ours included. Fees move, and a full G99 priced without its fee is a quote you'll have to re-issue.

Step 6: How long it takes

Each route has a different clock, and only some of them can run in parallel with the install:

RouteThe clockWhat it means for the job
G98Notify within 28 days of commissioningNothing on the critical path. Install first, notify after
G99 Fast Track (SGI-2, SGI-3)About 10 working days from a complete applicationSSEN and National Grid both state 10 working days to respond. The clock starts when the DNO has everything, not when you sent it
Full G9945 working days to the connection offer, the target for LV generation connections in the ENA's G99 guideOn the critical path, and a rejection resets it

After approval there's a second clock. Once the DNO confirms its assessment, you have a window to install and commission, up to three months on SSEN, and the commissioning confirmation (Form A3-2 on the G99 routes) goes back to the DNO within 28 days of commissioning.

What pushes a job into a full G99

If you came here to avoid the 45 day wait, these are the things that send a job there:

  • Total registered capacity above 16A per phase at the property, including existing generation and every technology on the job
  • Registered capacity above the Fast Track ceiling of 60A per phase in total, even with type tested equipment
  • Equipment that won't normally run in parallel with the grid, or is designed to operate islanded, which takes the job to G99 regardless of size
  • A network that can't accept full export, where the connection offer comes back requiring DNO works on the network before the application can progress

After you submit: the statuses that need a response

Once the application is in, it moves through statuses: awaiting assessment, under assessment, then a decision. Two of them need you to act rather than wait. Further information required means the DNO contacts you directly, outside the portal, for what it needs, and the assessment doesn't move until you reply: what the status means and how to handle it. DNO works required means the network itself has to do work before your application can progress, and that changes the timeline you quoted: how the status works.

Then close the loop. Commissioning confirmation goes back to the DNO within 28 days of commissioning on every route, and the DNO's response confirming your documents are logged is what the customer needs for their export tariff application. It's also the point where the rest of the compliance file has to be finished, because MCS commissioning and DNO notification are due at the same moment.

Submitting and tracking applications in the project

Payaca submits G98 and G99 applications to the DNO through ENA Connect from the job's Property tab. The application type is determined automatically from what you select on the job: heat pump, EV charger, battery, V2G or solar panel. Status updates arrive in the project without anyone logging into a separate portal, and you can trigger automations on a status change, like moving the project to Ready to Install when the DNO approves. See how it works.

If you're running multiple installs at once, the submission is rarely the bottleneck. Tracking statuses across 30 active jobs by hand is: a "further information required" that nobody sees costs you the same assessment window as a first-time rejection. That gap, and what to automate around it, is where most growing install businesses lose time on the DNO process.

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