ServiceTitan is a US field service platform for HVAC, plumbing, electrical, roofing and other trades. It's at its strongest in large reactive service operations, with call centres and dispatch teams, and it charges per technician on pricing it doesn't publish. It has no DNO applications, no MCS features and no solar design.
Payaca is built for solar, heat pump, battery and EV charger install businesses, with UK compliance and design on the same project as the quote and the install: DNO applications through ENA Connect, MCS documentation, and Glow (limited release) for solar design. Onboarding is guided, and the pricing is published. Here's how they compare for a UK install business.
The short answer
ServiceTitan is a US field service platform for the trades. For a UK renewables business, most of what you're paying for is workflow you won't use, and the UK compliance you do need, DNO and MCS, isn't there.
- Payaca is best for UK clean tech install businesses of roughly 10 to 50 people that need MCS, DNO and BUS compliance rather than US field service workflows.
- ServiceTitan is best for large multi-trade service contractors with call centres, dispatch teams and high volumes of reactive HVAC or plumbing work.
- Payaca publishes its pricing: Growth, the standard plan for established install businesses, is £1,199/month. Current plans and eligibility are on the pricing page. ServiceTitan does not publish pricing; it charges per technician and quotes after a sales demo.
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Feature comparison
| Feature | Payaca | ServiceTitan |
|---|---|---|
| Industry focus | Built specifically for clean tech: solar, heat pumps, batteries, EV | Field service platform for HVAC, plumbing, electrical, roofing and other trades, priced per technician |
| DNO applications | Direct ENA Connect integration for G98/G99 | No DNO application features; built around US trades |
| MCS compliance | Built-in MCS documentation and compliance | No MCS features |
| Design tool integration | Design in Payaca with Glow (limited release), or import from EasyPV, Heatpunk and OpenSolar | HVAC load calculator built around US Manual J; no solar design or MCS heat pump design |
| Implementation | Guided onboarding with data migration | Structured implementation of typically 12 to 16 weeks with a dedicated implementation team |
| Pricing | Published pricing, Growth at £1,199/month | Per-technician packages, not published and quoted after a demo; typically estimated at £1,000+/month |
| Reporting & analytics | Dashboard of proposals, invoices, collection rate and revenue, custom dashboards on Scale, and Agent Dave answering questions from your data | Reports and dashboards, with Atlas AI running reports on request |
| Mobile app | Field app that works offline, with job forms, photos and timesheets | Technician mobile app for jobs, forms and taking payment on site |
| Marketing tools | Enquiry forms into the pipeline, with email and SMS automations; no call tracking | Call booking and call tracking built in, with marketing automation and an AI voice agent as Pro add-ons |
| Dispatching | Map-based scheduling with drag-and-drop | Dispatch board with GPS tracking and capacity planning |
| AI | Agent Dave, the AI built into Payaca, answers questions from your account data and proposes automations you vet before they go live, plus an MCP server for Claude and Cursor | Atlas, an AI agent across the platform that runs reports, helps dispatch and guides technicians |
Industry focus
Built specifically for clean tech: solar, heat pumps, batteries, EV
Field service platform for HVAC, plumbing, electrical, roofing and other trades, priced per technician
DNO applications
Direct ENA Connect integration for G98/G99
No DNO application features; built around US trades
MCS compliance
Built-in MCS documentation and compliance
No MCS features
Design tool integration
Design in Payaca with Glow (limited release), or import from EasyPV, Heatpunk and OpenSolar
HVAC load calculator built around US Manual J; no solar design or MCS heat pump design
Implementation
Guided onboarding with data migration
Structured implementation of typically 12 to 16 weeks with a dedicated implementation team
Pricing
Published pricing, Growth at £1,199/month
Per-technician packages, not published and quoted after a demo; typically estimated at £1,000+/month
Reporting & analytics
Dashboard of proposals, invoices, collection rate and revenue, custom dashboards on Scale, and Agent Dave answering questions from your data
Reports and dashboards, with Atlas AI running reports on request
Mobile app
Field app that works offline, with job forms, photos and timesheets
Technician mobile app for jobs, forms and taking payment on site
Marketing tools
Enquiry forms into the pipeline, with email and SMS automations; no call tracking
Call booking and call tracking built in, with marketing automation and an AI voice agent as Pro add-ons
Dispatching
Map-based scheduling with drag-and-drop
Dispatch board with GPS tracking and capacity planning
AI
Agent Dave, the AI built into Payaca, answers questions from your account data and proposes automations you vet before they go live, plus an MCP server for Claude and Cursor
Atlas, an AI agent across the platform that runs reports, helps dispatch and guides technicians
See it in Payaca
The real product, on our demo accounts.
Compliance & documentation
Generate MCS documents and keep every certificate on the job. More on Compliance & documentation
The whole job in 100 seconds
Switching from ServiceTitan
With API access granted from your ServiceTitan account, we bring across your customers, contacts, locations, jobs as projects, equipment, tags, notes and future appointments. Each record is stamped with its ServiceTitan ID, so the import can be re-run safely while your team moves across.
Past invoices and payments don't come across as live records: they stay in your accounting package, or we agree an archive with you. ServiceTitan has no API for photos and attachments, so we work out with you which ones to move and how.
Guided onboarding comes with Growth and above, as a one-off £1,500. It covers mapping your workflow into Payaca, migrating the data and training the team.
Which is right for you?
Choose Payaca if
- You install solar, heat pumps, batteries or EV chargers
- You need MCS compliance and DNO applications on the job
- You want guided onboarding rather than a 12 to 16 week implementation
- You want published pricing
Consider ServiceTitan if
- You're a large multi-trade service business with a call centre and dispatch team
- You need call tracking, marketing automation and an AI voice agent for inbound calls
- Your volume is reactive US-style service work and you don't need UK renewables compliance
Questions
What's the main difference between Payaca and ServiceTitan?
Payaca is built for clean tech install businesses, with solar design (Glow, in limited release), DNO applications and MCS documentation on the same project as the quote and the install. ServiceTitan is a field service platform for HVAC, plumbing, electrical and other trades, strongest for large service operations with call centres and dispatch teams. None of it covers UK needs like DNO applications or MCS.
Is ServiceTitan too expensive for a growing install business?
ServiceTitan doesn't publish its prices. It charges per technician, quotes after a demo, and we'd typically expect £1,000+ per month, with an implementation that ServiceTitan itself puts at 12 to 16 weeks. Payaca publishes its pricing, with Growth at £1,199/month for 25 users.
Does ServiceTitan work for solar businesses?
Solar isn't one of the trades ServiceTitan builds for, and it has no solar design, DNO application or MCS features. Payaca designs the roof with Glow (limited release) or imports from EasyPV and OpenSolar, then runs the DNO application, install and MCS paperwork on the same project.
Can I migrate from ServiceTitan to Payaca?
Yes. Customers, locations, jobs and future appointments come across through ServiceTitan's API as part of guided onboarding, and we set Payaca up to match your workflow. See Switching from ServiceTitan above for what moves and what stays.
Is Payaca a good ServiceTitan alternative?
For a UK clean tech install business, yes. Payaca is built for solar, heat pump, battery and EV charger work, with DNO applications, MCS documentation and solar design that ServiceTitan doesn't offer. OVO Solar & Heating runs 16 franchises on Payaca.
Which platform has better reporting?
Both report on the business. ServiceTitan has reports and dashboards, and its website says its Atlas AI can run reports for you. Payaca's dashboard shows proposals sent, invoices sent, the collection rate and revenue for the period you pick, Scale adds custom dashboards built for you, and Agent Dave, the AI built into Payaca, answers questions from your account data in plain English.
Competitor details are based on their public information as of 29 October 2026. Spotted something out of date? Tell us.